2024

Mitigal

Turning maritime risk into structured, recoverable workflows

Role:
Product Designer
Duration:
6 months
Platform:
Web

Turning maritime risk management into real-time recovery.

Mitigal simplifies the complex world of maritime insurance by giving companies full visibility over risk events and claims.
The design work focused on building a structured, scalable platform that automates claim tracking and recovery.
As a result, the system reduced claim resolution from three weeks to five days and unlocked significant financial recovery for clients.

Some screens are shown in Spanish, reflecting the product’s original target market.

High-stakes logistics slowed by manual risk processes.

Problem

Slow, manual workflows in maritime risk management.

Insurers and freight operators handled risk events through emails, spreadsheets, and calls, making claim tracking slow, fragmented, and error-prone.

Challenge

Designing a structured system for risk visibility.

No unified platform to track incidents and claims.

 

Manual data entry slowed recovery and reporting.

Complex validation chains delayed decisions.

Limited visibility reduced client confidence and ROI.

And…

 

How do you turn complex maritime risk into actionable recovery?

By structuring claims, data, and decisions into a single workflow.

Ui in action

Structuring risk into clear, decision-ready interfaces.

The UI was designed to transform scattered information into a structured, predictable flow—making claims easier to track, validate, and resolve.
Every screen focused on clarity, hierarchy, and confidence for high-stakes decision-making.

The solution was built by translating complex insurance processes into a clear, modular interface.
Information was reorganized around claims, states, and outcomes; reducing friction, manual work, and uncertainty across the recovery process.

 

A structured claim lifecycle replaces fragmented emails and spreadsheets.

All relevant information is centralized to support faster and more confident decisions.

Clear states and visual feedback reduce ambiguity and delays.

Risk and recovery translated into measurable, actionable results.

Outcome

From fragmented processes to measurable recovery at scale.

Reduced maritime claim resolution time from weeks to days, accelerating recovery cycles.

 

Enabled six- and seven-figure USD recoveries by improving visibility and decision-making.

Replaced manual, error-prone workflows with a structured and scalable platform.

Established a UI foundation that increased client confidence and operational efficiency.

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